Batteries

We are distributors for many major battery manufacturers including B&B Battery, CSB, Dynasty, Energy Plus laptop batteries, Hawker, Odyssey, Optima, Panasonic, Power-Sonic, Yuasa, and Universal. Battery-Web.com is your one stop battery cyber shop.

History:
Battery-Web.com was established October of 1998. President, David A. Mead, has over 25 years of battery experience and is supported by a team of specialists who are committed to providing every customer with the highest level of service and assistance. Battery-Web cultivates and nurtures the fact that we are not in the Battery business, rather the “People Business.” Our best advertisement is a satisfied customer. Battery-Web's customer testimonials reflect our committment to customer service. We are not perfect. However when a mistake is made, we view it as an opportunity to prove to you, our customer, why we can say we offer 100% customer satisfaction.

Our Battery-Web team of specialist are Dave, Sam, Kyna, Carey, and Ken.

Payment:
Battery-Web is pleased to accept American Express, Discover, MasterCard and Visa credit or debit cards. Purchase orders are accepted and subject to credit approval.

Return & Refund Policy:
Battery-Web.com’s policy is to provide our customers with superior customer service. All of our products carry a 100% satisfaction guarantee. If, for any reason, you're not completely satisfied with your online internet purchase, return the product(s) to us within 30 days and we will refund the full product price. On discount wholesale items, a restocking fee may apply. Your refund will be issued within five business days of receipt of the product(s) by check or credited to the credit card used for the original purchase. Furthermore, most of our products carry a one year warranty against defects in material and workmanship.

In order to return a product, e-mail us your request to RMA@BatteryWeb.com. Please include your name, day-time phone number, order number and the reason for the return. We will provide you with a Return Merchandise Authorization (RMA) number and complete instructions on how to ship the product(s) back to us. After 30 days, a 15% restocking fee will apply on returned product(s).

Security & Privacy Guarantee:
Shopping online at Battery-Web.com is safe and secure. Due to our secure server SSL (secure socket layer) encryption technology, shopping online with us is much safer than using your credit card at a regular store or restaurant.

Our secure server software encrypts all of the information that you give, ensuring that your transactions with us stay private and secure. Every purchase you make at Battery-Web.com is backed by our security guarantee - if any unauthorized use of your credit card occurs as a result of your purchases with us, notify your credit card company in accordance with its rules and procedures. If, through no fault of your own, the credit card provider finds credit card fraud but does not completely waive your liability, Battery-Web.com will reimburse you for the remaining liability up to a maximum of US $50.00. This guarantee applies to credit card purchases made using Battery-Web.com secure server.

Furthermore, you can be assured that the information you give us is private. We do not sell, rent or share information about our customers.

Shipping & Delivery Times:
Battery-Web.com is proud to offer shipping using United Parcel Service (UPS). Depending on your location, delivery may take 4-10 business days from the date your order was placed. If you need an item delivered faster, select Next Day or Second Day delivery when you're placing your order. The amount of freight is displayed on your order form. Freight charges vary depending on the package weight and the shipping method selected.

Most of the items we carry are in stock and will ship on the same day you place your order (if the order is placed before 12:00PM EST) or on the next business day (if the order is placed after 12:00PM EST). Orders placed on Saturday and Sunday will be shipped on the next business day (usually Monday unless there is a national holiday).

Delivery Times:
(Note: business days are Monday through Friday. Saturdays and Sundays are excluded).

UPS Ground - Your order should be delivered within four to ten business days.
UPS 2 Day delivery - Your order will be delivered within 2 business days.
UPS Next Day delivery - Your order will be delivered on the next business day, usually before 10:30AM.

Only 2 Day delivery and Next Day delivery are guaranteed, there is no guarantee on Ground service. If the actual shipping time ends up being longer than that guaranteed by the shipping method you've chosen, the freight amount will be refunded to you. Simply let us know. E-mail us with your name and order number and the date the package was delivered to sales@batteryweb.com.

In rare cases the item you've ordered will not be in stock (this is called a backorder). We will notify you immediately if this is the case and ask you if you still wish to leave the product(s) on back order. If you decide to continue with your order, we will ship the item to you as soon as it is available. If you decide to cancel your order, we will void your order and issue you a full credit of your purchase.